Penggayaan APA
ZEITHAML, VALERIE A., MARY JO BITNER ; DWAYNE D. GREMLER. (2009).
Services Marketing : Integrating Customer Focus Across The Firm. 5th Ed. (5th Ed.).
New York:
McGraw-Hill/Irwin.
Chicago Style
ZEITHAML, VALERIE A., MARY JO BITNER ; DWAYNE D. GREMLER.
Services Marketing : Integrating Customer Focus Across The Firm. 5th Ed..
5th Ed.
New York:
McGraw-Hill/Irwin,
2009.
Text.
MLA Style
ZEITHAML, VALERIE A., MARY JO BITNER ; DWAYNE D. GREMLER.
Services Marketing : Integrating Customer Focus Across The Firm. 5th Ed..
5th Ed.
New York:
McGraw-Hill/Irwin,
2009.
Text.
Turabian Style
ZEITHAML, VALERIE A., MARY JO BITNER ; DWAYNE D. GREMLER.
Services Marketing : Integrating Customer Focus Across The Firm. 5th Ed..
5th Ed.
New York:
McGraw-Hill/Irwin,
2009.
Print.