Penggayaan APA
ZEITHAML, VALERIE A., BITNER, MARY JO, GREMLER, DWAYNE D.. (2009).
Services Marketing. 5th edition (5).
Boston:
.
Chicago Style
ZEITHAML, VALERIE A., BITNER, MARY JO, GREMLER, DWAYNE D..
Services Marketing. 5th edition.
5
Boston:
,
2009.
Text.
MLA Style
ZEITHAML, VALERIE A., BITNER, MARY JO, GREMLER, DWAYNE D..
Services Marketing. 5th edition.
5
Boston:
,
2009.
Text.
Turabian Style
ZEITHAML, VALERIE A., BITNER, MARY JO, GREMLER, DWAYNE D..
Services Marketing. 5th edition.
5
Boston:
,
2009.
Print.