Penggayaan APA

ZEITHAML, VALERIE A.. (2009). Services Marketing. 5th edition (5). Boston: .

Chicago Style

ZEITHAML, VALERIE A.. Services Marketing. 5th edition. 5 Boston: , 2009. Text.

MLA Style

ZEITHAML, VALERIE A.. Services Marketing. 5th edition. 5 Boston: , 2009. Text.

Turabian Style

ZEITHAML, VALERIE A.. Services Marketing. 5th edition. 5 Boston: , 2009. Print.