Penggayaan APA
ZEITHAML, VALERIE A., BITNER, MARY JO, GREMLER, DWAYNE D.. (2009).
Service Marketing : Categrating Customer Focus Accross The Firm. 4th edition. (4).
Boston:
.
Chicago Style
ZEITHAML, VALERIE A., BITNER, MARY JO, GREMLER, DWAYNE D..
Service Marketing : Categrating Customer Focus Accross The Firm. 4th edition..
4
Boston:
,
2009.
Text.
MLA Style
ZEITHAML, VALERIE A., BITNER, MARY JO, GREMLER, DWAYNE D..
Service Marketing : Categrating Customer Focus Accross The Firm. 4th edition..
4
Boston:
,
2009.
Text.
Turabian Style
ZEITHAML, VALERIE A., BITNER, MARY JO, GREMLER, DWAYNE D..
Service Marketing : Categrating Customer Focus Accross The Firm. 4th edition..
4
Boston:
,
2009.
Print.