Text
PENGARUH BALANCED SCORED TERHADAP KINERJA PADA PERUSAHAAN AIR MINUM SURYA SEMBADA KORO SURABAYA
The purpose of this research is to find out the influenceof balanced scorecard to the performance of local
water company (PDAM)Surya Sembada Surabaya.The result of the research showsthat teh influenceof
financial perspective. cutomer, internal bussiness process, and growth and learning perspectivesto the
local water company ( PDAM). This result is supported by the acquisition of corelation coefficient
71,6%. The result of partial test shows taht each variable that is used as model inthis research has
positive and significant influenceto teh performance of local water company (PDAM) Surya Sembada
Surabaya.
Keywords: financial perspektive,customer perspective, internal bussiness process perspective,
growth and learning perspective, and company performance
1S142479 | A14/479 Dit p - c.1 | Perpustakaan Pusat - Lantai 2 | Tersedia namun tidak untuk dipinjamkan - Tandon/Tidak dipinjamkan |
Tidak tersedia versi lain