Penggayaan APA

LOVELOCK, CHRISTOPHER. (2001). Services marketing : people, technology, strategy. 4th Edition. (4th). New Jersey: Prentice Hall.

Chicago Style

LOVELOCK, CHRISTOPHER. Services marketing : people, technology, strategy. 4th Edition.. 4th New Jersey: Prentice Hall, 2001. Text.

MLA Style

LOVELOCK, CHRISTOPHER. Services marketing : people, technology, strategy. 4th Edition.. 4th New Jersey: Prentice Hall, 2001. Text.

Turabian Style

LOVELOCK, CHRISTOPHER. Services marketing : people, technology, strategy. 4th Edition.. 4th New Jersey: Prentice Hall, 2001. Print.