Penggayaan APA

ZEITHAML, VALARIE A., MARIE JO BITNER ; DWAYNE D. GREMLER. (2006). Services Marketing : Integrating Customer Focus Across The Firm. 4th Ed. (4th Ed.). New York: McGraw-Hill Education.

Chicago Style

ZEITHAML, VALARIE A., MARIE JO BITNER ; DWAYNE D. GREMLER. Services Marketing : Integrating Customer Focus Across The Firm. 4th Ed.. 4th Ed. New York: McGraw-Hill Education, 2006. Text.

MLA Style

ZEITHAML, VALARIE A., MARIE JO BITNER ; DWAYNE D. GREMLER. Services Marketing : Integrating Customer Focus Across The Firm. 4th Ed.. 4th Ed. New York: McGraw-Hill Education, 2006. Text.

Turabian Style

ZEITHAML, VALARIE A., MARIE JO BITNER ; DWAYNE D. GREMLER. Services Marketing : Integrating Customer Focus Across The Firm. 4th Ed.. 4th Ed. New York: McGraw-Hill Education, 2006. Print.