Penggayaan APA
ZEITHAML, VALARIE A., MARIE JO BITNER ; DWAYNE D. GREMLER. (2006).
Services Marketing : Integrating Customer Focus Across The Firm. 4th Ed. (4th Ed.).
New York:
McGraw-Hill Education.
Chicago Style
ZEITHAML, VALARIE A., MARIE JO BITNER ; DWAYNE D. GREMLER.
Services Marketing : Integrating Customer Focus Across The Firm. 4th Ed..
4th Ed.
New York:
McGraw-Hill Education,
2006.
Text.
MLA Style
ZEITHAML, VALARIE A., MARIE JO BITNER ; DWAYNE D. GREMLER.
Services Marketing : Integrating Customer Focus Across The Firm. 4th Ed..
4th Ed.
New York:
McGraw-Hill Education,
2006.
Text.
Turabian Style
ZEITHAML, VALARIE A., MARIE JO BITNER ; DWAYNE D. GREMLER.
Services Marketing : Integrating Customer Focus Across The Firm. 4th Ed..
4th Ed.
New York:
McGraw-Hill Education,
2006.
Print.