Penggayaan APA
ZETHAMI, VALARIE A.. (2009).
Services marketing; integrating customer focus across the firm (5).
New York:
McGraw Hill.
Chicago Style
ZETHAMI, VALARIE A..
Services marketing; integrating customer focus across the firm.
5
New York:
McGraw Hill,
2009.
Text.
MLA Style
ZETHAMI, VALARIE A..
Services marketing; integrating customer focus across the firm.
5
New York:
McGraw Hill,
2009.
Text.
Turabian Style
ZETHAMI, VALARIE A..
Services marketing; integrating customer focus across the firm.
5
New York:
McGraw Hill,
2009.
Print.