Penggayaan APA
STRATTEN, SCOTT, ALISON KRAMER. (2014).
Unselling: The New Customer Experience
.
New Jersey:
JOHN WILEY & SONS.
Chicago Style
STRATTEN, SCOTT, ALISON KRAMER.
Unselling: The New Customer Experience
.
New Jersey:
JOHN WILEY & SONS,
2014.
Text.
MLA Style
STRATTEN, SCOTT, ALISON KRAMER.
Unselling: The New Customer Experience
.
New Jersey:
JOHN WILEY & SONS,
2014.
Text.
Turabian Style
STRATTEN, SCOTT, ALISON KRAMER.
Unselling: The New Customer Experience
.
New Jersey:
JOHN WILEY & SONS,
2014.
Print.