Penggayaan APA

LOVELOCK, CHRISTOPHER, JOCHEN WIRTZ. (2004). Services Marketing : People, Technology, Strategy. 5th Ed. (5th Ed.). New Jersey: Prentice-Hall.

Chicago Style

LOVELOCK, CHRISTOPHER, JOCHEN WIRTZ. Services Marketing : People, Technology, Strategy. 5th Ed.. 5th Ed. New Jersey: Prentice-Hall, 2004. Text.

MLA Style

LOVELOCK, CHRISTOPHER, JOCHEN WIRTZ. Services Marketing : People, Technology, Strategy. 5th Ed.. 5th Ed. New Jersey: Prentice-Hall, 2004. Text.

Turabian Style

LOVELOCK, CHRISTOPHER, JOCHEN WIRTZ. Services Marketing : People, Technology, Strategy. 5th Ed.. 5th Ed. New Jersey: Prentice-Hall, 2004. Print.