Penggayaan APA

TJIPTONO, FANDY, DIANA, ANASTASIA. (2002). Total quality management (Edisi 4 [E). Yogyakarta: ANDI.

Chicago Style

TJIPTONO, FANDY, DIANA, ANASTASIA. Total quality management. Edisi 4 [E Yogyakarta: ANDI, 2002. Text.

MLA Style

TJIPTONO, FANDY, DIANA, ANASTASIA. Total quality management. Edisi 4 [E Yogyakarta: ANDI, 2002. Text.

Turabian Style

TJIPTONO, FANDY, DIANA, ANASTASIA. Total quality management. Edisi 4 [E Yogyakarta: ANDI, 2002. Print.