Penggayaan APA

TJIPTONO, FANDY. (2012). Service Management : Mewujudkan Layanan Prima. Edisi 2. (2). Yogyakarta: ANDI.

Chicago Style

TJIPTONO, FANDY. Service Management : Mewujudkan Layanan Prima. Edisi 2.. 2 Yogyakarta: ANDI, 2012. Text.

MLA Style

TJIPTONO, FANDY. Service Management : Mewujudkan Layanan Prima. Edisi 2.. 2 Yogyakarta: ANDI, 2012. Text.

Turabian Style

TJIPTONO, FANDY. Service Management : Mewujudkan Layanan Prima. Edisi 2.. 2 Yogyakarta: ANDI, 2012. Print.