Penggayaan APA

BARLOW, JANELLE. (1996). A comlainst is a gift ; using customer feedback as a strategic tool . San Francisco: Berrett-Koehler Publishers.

Chicago Style

BARLOW, JANELLE. A comlainst is a gift ; using customer feedback as a strategic tool. San Francisco: Berrett-Koehler Publishers, 1996. Text.

MLA Style

BARLOW, JANELLE. A comlainst is a gift ; using customer feedback as a strategic tool. San Francisco: Berrett-Koehler Publishers, 1996. Text.

Turabian Style

BARLOW, JANELLE. A comlainst is a gift ; using customer feedback as a strategic tool. San Francisco: Berrett-Koehler Publishers, 1996. Print.